Introduction

Welcome to the Platinum Department.

What is the Platinum Department and who do we deal with? 

We deal with Governmental Contracts and Platinum Clients. (B2B operations)

Governmental contracts are deals where the government hires a company to provide goods, services, or do work for them. 

Process:

- Solicitation: The government issues a Request for Proposal (RFP), Invitation for Bid (IFB), or Request for Quotation (RFQ).
- Bidding: We submit proposals or bids in response to the solicitation.
- Evaluation: Proposals are evaluated based on criteria like cost, technical capability, and past performance.
- Award: The contract is awarded to the contractor whose proposal best meets the government's requirements

Types of Governmental Contracts:

- Fixed-Price Contracts: The contractor agrees to deliver a product or service for a set price. During specific time frame (service long term contracts with specified scope of work but without specified job request, in other words - government will provide us with a job somewhere if they needed but without any guarantee).

- Time and Materials Contracts (Small purchase orders): The contractor is paid based on the time spent and materials used for specific work orders.

GOV Contracts:

  1. State of Connecticut;

  2. State of Alabama;

  3. City of Austin;

  4. Texas Health and Human Services Austin/Houston;

  5. Illinois Tollway.

With this governmental list mentioned above we have signed a contract and under the contract we have fixed prices, certain responsibilities and rules. We receive a work order (WO) or/and a purchase order (PO) from them which have to be performed strictly to contract documents.

Our Platinum Clients:

  • Prime Communications 

  • TCG SERVICES LLC

  • Evo Door&Window, LLC

  • Rely home 

  • American Home Shield 

  • KFM247 LTD 

  • Lessen LLC

  • CarMax 

  • Car-Mart

  • Monroe Group LTD

  • And many more you could find in here

It is important to keep it professional on a call with a client and through an email.

Attention to details is the key to make the customers satisfied, so that they would consider us a first option when it comes to a need for locksmith assistance.

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